Shipping Policy

1. Order Processing

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Most orders are processed within 1 business day or less (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.

Please note that processing times may be extended during holidays, promotional events, or periods of unusually high order volume.

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2. Shipping Methods and Rates

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Shipping options and rates are calculated at checkout based on your delivery address and the shipping method you select.

We partner with trusted shipping carriers to provide reliable delivery throughout the United States.

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3. Estimated Delivery Time

 

Coffee & Coffee Accessories

• Standard Shipping: 2–5 business days

• Expedited Shipping (upon request): 1–2 business days

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Merchandise (Printful Fulfillment)

Merchandise such as T-shirts, hoodies, mugs, hats, and other Printful products are made to order.

• Processing Time: Up to 3 business days

• Delivery Time: 5–8 business days

If your order contains both coffee products and Printful merchandise, items may arrive separately.

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Please note that all delivery times are estimates and are not guaranteed.

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4. Shipping Delays

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While we strive to ensure prompt delivery, Blackpots LLC is not responsible for delays caused by circumstances beyond our control, including:

• Shipping carrier delays

• Severe weather conditions

• Customs processing (if applicable)

• Incorrect or incomplete shipping addresses provided by the customer

Once your order has been transferred to the shipping carrier, delivery is outside of our control.

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5. Order Tracking

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Once your order ships, you will receive a tracking number via email. You can use this information to monitor your shipment directly with the carrier.

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6. Lost or Stolen Packages​

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Blackpots LLC is not responsible for lost or stolen packages confirmed as delivered by the carrier. If you believe your package has been lost, please contact the shipping carrier directly. You may also reach out to us, and we will do our best to assist you.

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7. Incorrect Shipping Information

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Customers are responsible for providing accurate shipping information at checkout.

Blackpots LLC is not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned to us due to an incorrect address, additional shipping fees may apply.

 

8. International Shipping

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If international shipping is offered:

• Delivery times may vary depending on destination and customs processing

• Customers are responsible for any customs duties, taxes, or import fees

Blackpots LLC is not responsible for delays caused by customs.

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9. Contact Us

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For any shipping-related questions or concerns, please contact us at:

Email: info@blackpots.com