Privacy Policy

1. Information We Collect

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We may collect the following types of information.

1.1 Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information (processed securely through third-party payment providers; Blackpots LLC does not store your complete payment card information)

1.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages viewed

• Time spent on our website

• Referring websites

• Cookies and similar tracking technologies

1.3 Information You Voluntarily Provide

We may also collect any information you choose to provide through:

• Contact forms

• Customer service inquiries

• Product reviews

• Newsletter subscriptions

• Promotional campaigns

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2. How We Use Your Information

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We use your information to:

• Process and fulfill your orders

• Provide customer support

• Communicate regarding orders and inquiries

• Improve our website and shopping experience

• Personalize your experience

• Send promotional emails and marketing communications (only with your consent where required)

• Prevent fraud and protect website security

• Comply with applicable Georgia state laws and United States federal laws

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3. Sharing Your Information

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Blackpots LLC does not sell your personal information.

We may share your information only with trusted third-party service providers that help us operate our business, including:

• Wix.com Ltd., our website hosting and e-commerce platform provider

• Secure payment processors available through Wix or other approved payment providers

• Shipping carriers and delivery partners

• Printful, for the production and fulfillment of merchandise orders

• Email marketing and customer communication providers

• Analytics and website performance services

• Government or legal authorities when required by applicable law

These providers may only use your information to perform services on our behalf and are required to safeguard your information.

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4. Cookies & Tracking Technologies

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Our website uses cookies and similar technologies provided by Wix and other integrated services to:

• Operate and secure the website

• Improve website functionality

• Analyze website traffic and performance

• Remember your preferences

• Personalize your shopping experience

• Measure marketing effectiveness

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

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5. Data Security

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We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we take appropriate security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

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6. Your Privacy Rights

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Depending on applicable laws, you may have the right to:

• Access the personal information we maintain about you

• Request corrections or updates

• Request deletion of your personal information, subject to legal obligations

• Opt out of marketing communications at any time

• Request information about how your personal data is used

To exercise any of these rights, please contact us using the information below.

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7. Data Retention

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We retain your personal information only as long as necessary to:

• Process and fulfill orders

• Provide customer support

• Comply with legal, accounting, and tax obligations

• Resolve disputes and enforce our agreements

When your information is no longer required, it is securely deleted or anonymized where appropriate.

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8. Children's Privacy

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Blackpots LLC does not knowingly collect or solicit personal information from children under the age of 13.

If we become aware that information from a child under 13 has been collected, we will promptly delete that information.

 

9. Third-Party Websites

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Our website may contain links to third-party websites.

Blackpots LLC is not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing personal information.

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10. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised Last Updated date. Your continued use of our website after changes have been posted constitutes your acceptance of the updated Privacy Policy.

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11. Contact Us

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If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Blackpots LLC
Email: info@blackpots.com

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